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Adobe Limits Older Version Availability – What You Should Know

Article posted on May 9, 2019

You may have read that Adobe is limiting the availability of older versions of the Creative Cloud apps. So, what does this mean for Adobe customers? On May 8th, Adobe sent out a blog named, Changes to Creative Cloud Download Availability. Here is the main takeaway from Adobe’s blog:

Please note that going forward, Creative Cloud customers will only have direct download access (from the Creative Cloud Desktop app and Adobe.com) to the two most recent major versions of Creative Cloud desktop applications.*

Below is a brief FAQ on what this means for Key Code Media / Adobe customers, why this is happening, and what you should do next. Please reach out to the Key Code Media team if you’d like to schedule an appointment to discuss options for resolving this issue.

What is Happening?  

Adobe will only be supporting Current Versions and one Previous Version of their Creative Suite Software.   Use of older versions should discontinue. Users will not receive protection from legal liability from using older versions going forward.

Why is this Happening?  

There is an infringement lawsuit in progress, and this action is being taken to remediate current claims.

What is this lawsuit? 

Adobe has no comments available on current litigation.   There is no further information available.

What do I need to do?  

Check the version you are running of Adobe’s creative applications.

  • Photoshop is Authorized for CC 18.1.7 through CC 20
  • Premiere Pro is Authorized  for CC 12 and 13
  • After Effects is Authorized for CC 15 and 16
  • Media Encoder is Authorized for CC 12 and 13

What happens if I am using unsupported versions of Adobe Creative Cloud?  

It is best to upgrade to supported versions.   You will not be able to download older versions any longer, they won’t be available in the Creative Cloud window, and you will have a possible legal liability.

What do I do if my workflow is dependent upon these older versions?  

There are many answers to this question- please call your Account Manager at Key Code Media to discuss how to migrate workflows, and mitigate problems.


Adobe Limits Older Version Availability – What You Should Know