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4 Questions to Ask Before Choosing an AV Consultant for Your AV Services

Article posted on Nov 26, 2020

If you’ve never chosen an AV consultant before, how do you know what questions to ask? Or even if you have, have you been asking the right questions? It is our goal to be transparent from the beginning and answer your questions, like these:

What experience do they have in your market?

Each market poses different needs and challenges. Choosing a provider that has experience in your market, or very similar ones, is important. Experience in general is great, but ideally, you don’t want to be the first in your market on your consultant’s resume. Did you find a consultant you really want to work with that doesn’t have a similar client in their portfolio? Consider asking if they have a partner they could bring-on, at least in the beginning, who has worked in your market.

You get the peace of mind about the level of experience and they get to add another market to their resume!

What level of technical support is available after installation?

When it comes to technology, ongoing support is essential. Things break, new people come onto the team or find themselves in new roles and additional support might be needed. Having easy access to regular and ongoing support from your chosen AV provider will ensure a better overall experience for your company. The bottom line is, a superior audio visual services company stands by their work and will offer quality support services to your business in some capacity even after the installation is over. They are passionate about the upkeep and maintenance, to keep your team moving in the right direction.

And discovering the answer to this question up front can help you avoid hiccups and frustrations later.

Do they have partnerships with other technology partners?

Having long-standing partnerships with other AV providers and various vendors will make your AV consultant of even more value to you. Depending on the scale of your project, multiple vendors might be required to ensure every aspect is executed properly. And it is ideal if these vendors are already used to working together.

Do they have a portfolio?

If you only ever ask one question, this should be the one. Ultimately, it will help answer most of your other questions. And every company should have some sort of portfolio. While portfolios typically only show successful projects, it will still give you an idea of the types of clients they have worked with before and the scope of the projects they have completed.

We’re Your AV Partner

We know that doing things virtually isn’t something you’re used to. But that’s what we’re here for!

Our team is here to support you in this new environment.

As your AV partner, we are ready to support your virtual technical needs and to equip your team to keep moving forward in a safe, healthy and professional environment.


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