MENLO PARK, CA, March 8, 2010 – Business is heating up at Noren Products Inc., an industry-leading thermal solutions provider headquartered near San Francisco, after earning top-level (9001) certification through the International Organization for Standardization (ISO).
“That’s one way of saying savings are coming to the customer,” says Kimberley Dawn, chief executive officer of the 100 percent woman owned company. “We have implemented a formal quality-management system that is helping to take our products and services from good to great.”
ISO 9001 certification demands, among many things, that a company make continual strides toward internal improvements, which Noren Products has already begun doing by investing much of its capital into upgraded facilities and machinery. These improvements are streamlining the manufacturing process, resulting in better products, faster delivery and lower costs for the customer.
But that’s not all. Customers will also find a totally revamped, easy-to-navigate Web site and a new Thermal Management Group to help solve their heat issues with more targeted results.
Even better, when you call Noren Products, you can expect to hear from an actual human being on the other end - not one of those pesky answering systems that have become all too standard - because Noren prides itself on sparking a genuine connection with each and every one of its patrons.
For a tech company in the 21st century, that’s downright revolutionary. For Noren Products, it’s just the way things ought to be - and at least one system that needs no tinkering.