hamburger-nav-icon
region-flag-icon
Search by Category
Audio
Cameras
Cases & Bags
Computers
Conferencing
Content Management
Control
Displays
Furniture
Lighting & Studio
Mounts & Rigging
Networking & Cabling
Power
Presentation
Production
Residential
Security & Safety
Signal Management
Search by Manufacturer
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
#
Search by Category
EnglishFrenchGermanItalianPortugueseSpanish
purelink
Request
More Information
Project List
To Help Keep You Going, We Remain Open
Posted on Tuesday, March 24, 2020
To Help Keep You Going, We Remain Open

 

As COVID-19 continues to spread, there’s nothing more important to us than the well-being and safety of our customers, partners, and employees. We are closely monitoring and assessing the situation and have taken necessary steps to ensure we will be able to provide you with support during this time. To help keep you going, PureLink™  will remain open and offer the following services:

·         Complimentary Advance ReplacementsALL PureLink™ products will be eligible for advance replacement, no matter their age, regardless if you have a service package with us or NOT.

·         Expedited Replacements on Non-PureLink Products – Even if you are having a problem with another manufacturer’s product, we will troubleshoot and help resolve the issue. If the issue can’t be resolved, we will send an expedited replacement PureLink™ product at a 10% discount, with specs as close as possible to the product you are having a problem with.

·         Dedicated Consulting – Whether it is a new project or retrofitting an existing system, reach out to us and we would be happy to help design your system. Need drawings? We can help with that too.

·         Enhanced Test Drive Program on All HDTools™ Products – Evaluate any of our HDTools™ products for an extended time frame of 60 days free of charge.

·         Other Project or Technical Needs? – Contact our support and sales teams, and we will help in any way that we can.

To Reach Us:

·         Support Ticket – https://www.purelinkav.com/tickets/

·         Tech Support/Design Consultation – support@purelinkav.com

·         Sales – sales@purelinkav.com

·         Phone – 201-488-3232

For more details on these services, please visit https://www.purelinkav.com/tech-services-to-keep-you-going/

We hope that you and your families remain safe and healthy.

Sincerely,

The PureLink™ Family